Frequently asked questions

Start with a quote request and tell us your sport, colours and any sponsor logos. We'll work through your requirements and prepare your quote. Once your order is confirmed, we develop your custom design and send the artwork for approval — nothing goes into production until you've approved it.

That's a normal part of the process. You can request changes, and nothing goes into production until you've approved the final artwork.

Minimum order: 10 pieces, with mixed sizing available — the 10 can be any mix of sizes, not one size across the order. Tell us what you're after in your quote request and we'll confirm the options for your quantity.

Production is typically 3–4 weeks from final design approval, subject to garment type, order size and production schedule — the clock starts once you have signed off your design, because that is when production begins.

That timeframe covers production. We confirm your delivery date with your quote. Pre-season is our busiest period, so we recommend ordering early ahead of season start.

Check our size guide for sizing information. For larger team orders, ask us about sizing support when you request your quote so everyone gets the right fit the first time.

Send through your colour references — PMS codes if you have them, or an existing garment or logo if you don't — and we'll match your design as closely as possible. Colours are confirmed with you at artwork approval before anything is produced.

Yes — we're based in the Hunter region of NSW and deliver to clubs, schools and businesses right across Australia.

Absolutely. Your approved artwork is kept on file, so reorders and top-ups can be produced to the same design, subject to product and material availability.

Yes. Send your logos through with your quote request so we can allow for them in your quote. Once your order is confirmed, they're placed in your custom design and positioning is confirmed with you before production. If you only have low-quality versions, send them anyway and we'll let you know what's workable.

Payment details are confirmed with your quote. Most team orders start with a deposit, with the balance due before delivery — and if your club or school needs invoicing handled a particular way, just let us know.

In many cases, yes — ask about garment samples or fabric options when you request your quote and we'll let you know what's available for your order.

Cold machine wash inside out, no bleach, no tumble drying, and keep prints away from direct heat. Sublimated designs are part of the fabric itself, so with proper care they won't crack or peel.